Help FAQ

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My videos don't upload. What are some possible problems.

You may be uploading the wrong format of video. Most popular are flv, mov, or avi. Others work too. 

You may need to remove all the spaces in name of the video you are uploading. It is supposed to work but sometimes ...

Don't upload videos that are full screen in size. Dimensions of 640x480 or 720x480 are far too large and will take ages to upload. They may even stop in the middle of the upload due to upload size restrictions. Try to resize your videos to about 320x240 before uploading. 

If you have the ability, you can change your file into a flash (flv) file before uploading. That will save time and it will appear on the site much faster than uploading a file that needs to be converted online.

If you don't have a flash conversion program here is a website where you can convert your files. 

I can't view any more videos. I saw about 15 or so and now a registration screen pops up.

You will need to register. Free viewing may be limited to about 15 videos. 

I can't download any of your videos.

Neither can we! You are supposed to watch them on the site.

Some videos are downloadable from one of our other sites but there may be a cost depending on what it is.

I can't rate the video I watched.

You have to be logged in to rate videos.

You can only rate a video once. 

I don't want my video on this site any more.

Just log in and you can delete it. Keep in mind that when you uploaded it you made it public. It may have been copied by many people including the administrator of this site. If it was a good video the administrator may post it back again on the site under a username where you cannot delete it.

I uploaded a video and it was here but now it is gone.

It contained content not suitable for this site. 

It contained video recorded from TV or commercial videos.

It was very long and was using up space on the server.

The admin just wanted to get rid of it. 

 For more info, click on this Webmaster Email Link to request information.